Mis-Sold Payment Protection Insurance (PPI)

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Taken a loan or credit card with Marbles in the last 15-20 years?

Marbles could owe you £1,000s

If you've ever had a loan, credit card or mortgage from Marbles - if you've got one now or ever had one in the past - then there is a chance you had payment protection insurance (PPI) added to it.

You might know you took PPI - you might have felt pressured to take it, or told you had to - but just as likely is that you don't know you took it.

PPI was often added to loans, credit cards and mortgages without people even knowing so if you don't think you've ever taken PPI you should think again.

If you've currently got or ever had a loan, credit card or mortgage with Marbles then you should fill in the no-obligation enquiry form. If you have mis-sold PPI we can reclaim your money and get it returned to you, or if you don't know if you have PPI, or don't think you do, we can check to see if PPI was added to your loans, credit cards and mortgages and if it was then we can get your money returned to you.

Remember that Marbles are only obligated to keep any records they have on you for 6 years. After 6 years have passed Marbles are perfectly within their rights to get rid of any paperwork they have relating to any loans, credit cards or mortgages that you have taken with them.

Don't delay in finding out if you've ever had PPI added to your loans, credit cards and mortgages with Marbles. Don't delay and miss out on your chance to reclaim any money you've spent on PPI.

If you've ever had a loan, credit card or mortgage with Marbles or anyone else, fill in the no-obligation enquiry form below. We will find out how much you are owed and get any mis-sold PPI money returned to you.

The first step is to find out if you have a claim and how much it could be worth. To do this simply fill in your details in the boxes to the right. We specialise in reclaiming mis-sold PPI and can find out if you have a claim and how much Marbles could owe you.

We will send you our no-obligation claims pack via email and post which will be sent at no cost and which has all you need in it to get your money back. If you decide you want us to reclaim what you are owed you need to return this to us then we proceed to get you back your money.

There are two kinds of people who have been mis-sold payment protection insurance (PPI) from Marbles.
  1. People who know they had PPI with a loan, credit card or mortgage.
  3. People who are completely unaware that PPI was added to their loan, credit card or mortgage; PPI was added without them knowing anything about it.

If you've ever had a loan, credit card or mortgage with Marbles you could well be one of these two kinds of people. We can help you either reclaim the PPI that you know was mis-sold to you or find out if PPI was added to any loan, credit card or mortgage that you have taken without you knowing about it. If you didn't know you had PPI then you can definitely reclaim this.

We have been helping people reclaim their mis-sold PPI for over 3 years and have made thousands of successful claims. If you are thinking about reclaiming PPI, or if you want to find out if you can reclaim, or if you want to know if you have PPI at all, then we will help you do this.

Making a claim or finding out what you have and how much you are owed by Marbles is easy with us. Simply enter your details in the boxes on the right and we'll send you out a very simple claims pack via email and post to fill in. You then return this to us and we will then do everything that needs to be done to get the information you need from your bank and reclaim what you are owed.

Enter your details in the boxes below then click on the 'Submit' button. We specialise in reclaiming mis-sold PPI and can find out if you can claim and how much you could be owed.

Email address
Home tel.
Address 1
Address 2
Post Code
I've had
Please include all loans, credit cards and mortgages you have taken in the last 15 years including those you've paid off as well as any you still have now.

Payment Protection Insurance (PPI)

The way the banks have systematically mis-sold payment protection insurance (PPI) is the biggest mis-selling scandal in the history of retail financial services. Over £13 billion has already set aside by banks and building societies (including Marbles) to compensate consumers. This figure will rise by a considerable sum over the next few years given how much PPI is still to be reclaimed by consumers.

Which? first warned about the dangers of PPI in the late 1990s and have continually highlighted the poor value of this insurance and criticised the inappropriate sales practices.

Banks continued to mis-sell PPI until just a few years ago when the scandal came to light. There were some 50 million PPI policies sold with only about 10% of these having been claimed back.

There are now record complaints going to the banks. The banks have in some cases prevented people getting what they're owed. This is why the Financial Ombudsman Service (FOS) is itself seeing record complaints with the majority of these relating to PPI and why it is a good idea to use a claims management company to ensure you get back what you are owed.

We are aware of stalling tactics and have experience with banks, so we can and will always act with your best interests in mind to get you the compensation you are due.

This is what the CEO of the Financial Ombudsman Service says on the PPI mis-selling scandal.

"Around 50 MILLION PPI policies were sold to people who didn't need them or couldn't use them. A lot of those consumers who were sold PPI didn't actually know they had bought it. Only about 10% of consumers who were sold PPI have so far complained to their banks."
Natalie Ceeney, Chief Executive Officer of the Financial Ombudsman Service

This means there is still about 90% of PPI waiting to be reclaimed. There will be a huge number of people who don't even know they've had PPI added to their loans, credit cards and mortgages.

If you've ever had a loan, credit card or mortgage, from Marbles or anyone else for that matter, fill in the no-obligation enquiry form. We will find out how much you are owed and get any mis-sold PPI money returned to you.

Do you think you've never had anything with PPI?

Are you sure? You might want to think again...

If you take into account the fact that PPI was mis-sold to consumers in many ways, but a common way of wrongly selling PPI was to put PPI onto loans, credit cards and mortgages without the consumer even knowing.

You may think you don't have anything with PPI, but if you had a loan, credit card or mortgage at any point over the last 15 years or so there's a chance it had PPI added to it. There's a further chance you never even knew, because they believed that a payment protection insurance (PPI) premium would have been evident to consumers where one was being charged. We can find out if this is the case then pursue your rightful compensation in a speedy and professional manner.

If you've had a loan, credit card or mortgage at any point over the last 15 years or so, from Marbles or anyone else, then get a claims pack. We can then find out if you did have PPI and if so, how much you can reclaim. Simply fill in the no-obligation enquiry form to find out if you have a claim.

How were the banks mis-selling PPI?

Payment Protection Insurance is designed to cover loan, credit card or mortgage payments if you cannot work, for example, if you become ill or lose your job.

Banks and other lenders (like Marbles) sold PPI to their customers without fully explaining what it covered. In the worst case scenarios, the banks and lenders told customers it was a compulsory element of a loan, or they simply added it without the borrowers' consent.
Elham Rizi, BBC Watchdog

The end result is that consumers ended up with a PPI policy that they often did not want, could not use or didn't even realise existed at all.

Reclaiming your mis-sold PPI from Marbles

We take all the leg-work out of making a PPI claim.

  • Enter your details in the boxes of the no-obligation enquiry form to start your claim.
  • We send you our no-obligation claims pack via email and post which will be sent at no cost.
  • You fill in the required forms and return it to us.
  • We will write to all the banks and/or other lenders that you have had loans, credit cards and mortgages with to reclaim all your mis-sold PPI or find out if you have PPI that you didn't even know about and if so claim that.
  • You sit back and wait for your money to be returned to you. Typically this takes about 3 months however some cases are considerably quicker than that.

The benefits of using a claims management company (CMC) for reclaiming PPI

We can be extremely helpful and often needed by customers. We have years of experience in dealing with the processes and systems involved in reclaiming mis-sold PPI. We deal with many cases on a daily basis and have thousands of clients including those who we felt the bank tried to manoeuvre into a position they did not want to be in.

Since we first started helping consumers reclaim their mis-sold PPI we have helped thousands of people successfully reclaim what is rightfully theirs from banks and institutions such as Marbles. There is a vast array of experience with dealing with banks directly. We can take any pain and confusion out of receiving and understanding correspondence from banks whilst at the same time communicating your requirements back to their specialist PPI teams that have been created due to the sheer size of the mis-sold PPI scandal. Using a CMC such as us means you will have a professional acting on your behalf, on a strictly no-win-no-fee* basis that will get your claim processed as fast and efficiently as possible.

* If you cancel on request after 14 days then you may be subject to a cancellation charge (see our Terms and Conditions)

"PPI-hit consumers face stalling from banks" says newspaper report

According to the press the banks are holding up legitimate consumer complaints as they have rejected a third of claims over the last nine months. In November 2012 this hit a high of 44 per cent.

The rejection of these claims, could mean that more consumers have to refer their case to the Financial Ombudsman Service (FOS) in order to ensure that they get their money back.

The article implies that this means that consumers are having to wait longer for their money from a successful claim and some consumers having claims rejected by their banks take their claim no further meaning the banks don't repay what they should.

Don't be one of these people. Using us will mean you use a resource that has experience in reclaiming mis-sold PPI from banks like Marbles along with many thousands of successfully compensated customers. Make a claim through us and receive any refund you are due in the quickest amount of time possible. Fill in the no-obligation enquiry form to start your claim.

PPI complaints to ombudsman soar as banks fail to deal with claims

Miles Brignall of The Guardian says: "Consumers complained to the Financial Ombudsman Service (FOS) in record numbers last year, as the fallout from the payment protection insurance (PPI) mis-selling scandal continued and financial services customers became more aware of their rights."

Don't let this happen to you.

Using us to reclaim your mis-sold PPI means you are using a company with experience of making claims. If your claim has to go to the FOS this can increase your waiting time to receive any refund you are due by well over half a year. We will take claims to the FOS that get rejected if we feel there is a case to answer but do what we can to get the claim resolved fairly without this having to happen.

The fact is that two in three of the claims made against the ten most complained about banks were later upheld by the FOS in 2012. The banks rejected legitimate claims and will continue to do so.

If the banks have said you don't have a claim come to us instead.

Below are figures from the Financial Ombudsman Service (FOS) showing claims they received and upheld for some of the main high street banks.

Lloyds TSB was the subject of 45,727 complaints to the ombudsman, 42,195 about PPI, of which 86% were upheld; Bank of Scotland attracted 34,434 PPI complaints, of which 81% were upheld; while another Lloyds Group business, Black Horse Limited, accounted for a further 5,888 complaints about PPI, of which 97% were ruled in the customer's favour by the ombudsman.


Information about what banks and lenders could have mis-sold PPI

The majority of mis-sold PPI policies were sold from the main high street banks such as Lloyds TSB, Barclays, Halifax and so on however there are hundreds of other smaller banks and lenders who have also mis-sold PPI over time.

If you had a loan, mortgage or credit card from a bank or lender who is authorised by the FSA (now FCA) and you were mis-sold PPI then you can make a claim. If the bank or lender isn't authorised by the FCA then unfortunately you cannot make a claim as there is no official body that regulates that bank or lender.

Banks that we have made claims with:

Lloyds TSBBarclaycard
MBNACapital One
Alliance & Leicester (Santander)HSBC
NatWest RBSAbbey National (Santander)
Black horseSantander
EggNorthern Rock (NRAM)
Welcome financeRBS
NationwideBank of Scotland
NatWestYorkshire Bank
Clydesdale BankSantander (Store Credit Cards)
Lombard direct (RBS)Virgin Credit Card
HFC BankCiti Bank
Cheltenham & Gloucester Plc.Tesco Bank
Bradford & Bingley plcGE money
Woolwich PlcM&S money
Sainsbury's bankVanquis
MintWelcome Finance - (FSCS)
Capital Bank PLCCo-operative
First National (GE Money)Ulster Bank
GE CapitalCreation Consumer Finance Ltd
Morgan StanleyBeneficial finance
American ExpressAA Loans
First DirectArgos
Gold fishMarbles
CitiFinancialBirmingham Midshires
MonumentLittlewoods (Shop Direct)
Ikano Financial ServicesAqua
Clydesdale Financial ServicesYorkshire Building Society
First PlusLeeds Building society
Britannia Building SocietyPost Office
Bank of IrelandNorthern Bank Limited
Chelsea Building SocietyBHS Credit Card (Barclaycard)
The Royal bank of ScotlandHouse of Fraser (Santander Cards)
RCI Financial Services LimitedBristol and West
First Trust Bank (AIB Group)Bennett Gould & Partners LTD
Coventry Building SocietyOpus
SygmaMortgage Express
Loans.co.ukDFS Ltd
Liverpool VictoriaJohn Lewis
Ocean FinanceBMW Financial Services
GMAC RFCFuture Mortgages
Scottish WidowsStyle Finance Services
LittlewoodsNewcastle Building Society
Home Shopping Personal Finance Limited (Halifax)Everyday loans
Abbey (cc)Close Motor Finance Ltd
FGA Capital UK LtdThe Funding Corporation
AA Credit CardB&Q
Santander Consumer FinanceSkipton Building Society
Swift 1st GroupEndeavour Personal Finance
West Bromwich Building SocietyCar Craft
Littlewoods (CC 4929)Halifax - Credit Card Charges
UCB Home LoansNottingham Building Society
Northridge Finance LtdBlue Sky Personal Finance
Derbyshire Home LoansPeugeot Financial Services
IF Intelligent FinanceCapital Home Loans
Virgin MoneyOakwood Homeloans Ltd
CurrysHomebase Limited
NemoFLM Loans
Central CapitalSuzuki Financial Services Limited
AA FinanceFord Credit UK
Aviva PlcAnglian Windows LTD
British Credit Trust LtdNational Westminster Bank Plc
Citroen Financial ServicesDixons Retail (Know How)
RBS (SAR)Norwich and Peterborough
Reg VardyMortgage Agency Services
Platform FundingCardiff Pinnacle Insurance
Arnold Clark Automobiles LimitedITC Compliance Limited
Hitachi CapitalToyota finance
Rooftop mortgagesFirst National
Proton FinanceThomas Cook Personal Finance Limited (Credit Card)
Pinnacle InsuranceThe Royal bank of Scotland (cc)
Oakwood Mortgages ServicesNorton Finance
RIGP FinanceCentral Trust
Greenhill FinanceMitsubishi Motors in the UK
Assured Funding Corporation LtdMortgages plc
Yes Car Credit - Not AuthorisedShogun Finance Ltd
Blemain Finance LimitedVolkswagen Financial Services (UK) Limited
First Response Finance LtdSafestyle
1st Stop Finance Ltd1st Credit Limited
NIIB Group LimitedUcan Car Credit
CahootCommercial First
Redstone MortgagesLancashire Mortgages
Progressive Building SocietyLibra Financial Services Ltd
Mortgage Trust LtdCo-operative Group Motors Limited
Accord MortgagesSwale Motors
Eastern Western Motor GroupThe Mortgage Centre
PFM Associates LimitedNewbury Building Society
StudioEarl Shilton Building Society
CT Capital PLCThe Mortgage Business
Chaseblue LoansLeek United Building Society
Mansfield Building Society




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Harwood Claims Management Limited trading as reclaimppinow.co.uk is regulated by the Claims Management Regulator in respect of regulated management activities; that registration is recorded on the Claims Regulation website www.gov.uk/moj/cmr. (CRM 30053). Harwood Claims Management Limited company registration 08006917.

Fill in the no-obligation enquiry form today. We specialise in reclaiming mis-sold PPI and can find out if you can claim and how much you could be owed. Page keywords are PPI Misselling Refunds, Wrongly Sold PPI Insurance Reclaim, Claim PPI Refunds, Mis Sold PPI PPI Refund, Wrongly Sold PPI Compensation Reclaim.

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